How to Approve a PayTo Agreement in the NAB App

Edited

Learn how to approve your Brolly PayTo repayment request using the NAB mobile banking app.

✅ Approving PayTo in the NAB App

When you tap “Refill” in Brolly, a PayTo agreement is sent to your linked NAB account. Here’s how to approve it:


📲 In the NAB App

  1. Open the NAB app

  2. Go to the “More” menu

  3. Select “PayTo agreements”

  4. Look for a pending authorisation from Brolly or Stash Me PTY LTD

  5. Tap the agreement and choose Approve

✅ Once approved, your repayment will be processed instantly.


🧭 Can’t See the Request?

  • Wait a few minutes — sometimes there’s a slight delay

  • Make sure your Brolly-linked bank account is active and eligible for PayTo

  • If you don’t see it, tap “Refill” in the Brolly app again to regenerate the request

  • Still having issues? Contact NAB or message us for support

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